We’re searching for an exceptional and enthusiastic Timecard Specialist to join our team to work the U.S. day shift, who’s proficient and experienced in the payroll and/or time and attendance roles.

The timecard specialist is responsible for managing the time entry review and approval process for the client clinicians. Clinicians submit paper timecards or timekeeping system images through our client mobile app. All timecards must be reviewed for accuracy and approved before payroll processing. This role will also provide support to clinicians when timecard processing errors occur.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Understands the Standard Timecard Approval Criteria and process and can approve the timecards submitted in Pending Approval.
• Use the client InstaStaff system to navigate to the various tabs to review the clinician’s profile and assignment details to gather all information prior to approving the timecard
• Understand the various timecard statuses and when to reject, place in admin review or decline a timecard
• Understand the various federal and state laws regarding overtime and meal and rest periods
• Understand the client mobile app and the time entry requirements
• Understand the InstaStaff memos and when to use them accordingly.
• Communicate issues/errors with timecard submissions and know when to escalate or ask for further clarification. Asks questions before approving
• Relate and compare data from different sources. Look for patterns and do further research to ensure a timecard is approvable
• Can detect issues outside of the normal parameters or if something seems odd or looks suspicious and requires more research or escalation
• Judgment and decision-making – demonstrates consistent logic, rationality, and objectivity in decision making
• Ability to adapt to changes quickly and efficiently
• Knows how to reference a clinician profile for credentials, pay rate, and facility, and how to redirect if the answer is not there or ask for assistance in finding it.

Competencies

● Organized

● Attention to detail

● Strong analytical skills

● Strong technical skillset

● Effective communicator

● Ability to work in a fast-paced environment

Other duties

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Qualifications:

• Bachelor’s degree, Accounting, or a related field
• 2-3 years experience in payroll and/or time and attendance role

Required Attributes:

• Self-motivated and self-managing, with strong time management and organizational skills
• Ability to thrive in a fully remote organization
• Positive and solution-oriented mindset
• Strong analytical and problem-solving skills
• High aptitude to learn new tools and technologies

What’s in store for you:

• Full-time position with an established BPO company
• Industry-verified, competitive compensation and benefits package
• Night Differential 10%
• HMO Medical Plan 200K MBL | Maxicare
• SL & VL Credits with SL Conversion
• Company-Issued Equipment/Laptop
• Permanent Work From Home setup

Schedule Requirements:

• Arizona Day Shift (Manila Night Shift)

If this sounds like you, and you’re ready to start immediately to join our team, then apply now!