Work From Home

Are you ready to join one of the fastest-growing established IT Services companies in the Philippines? We’re searching for an enthusiastic and skilled Parcel Specialist.

Description:

Freight Claims Specialist

• Responsible for the daily execution of filing, reconciliation, and closure of all freight claims toward judicious resolution through effective and timely communication with all relevant parties during a claim’s lifecycle.
• Handles freight claims disputes, investigation and settling claims in accordance with the carrier liability rules, regulations, and contracts via calls and emails.
• Provide claim payment details to management.
• Creates claims invoices in accordance with the client’s specification
• Coordinate with various departments on handling unique customer requirements involving insurance, shipping, and billing and liability issues
• Produce claims reports as requested
• Support leadership by identifying potential problems, working toward solutions, and accepting added duties and or responsibilities as needed.

Parcel Freight Specialist

• Audit carrier freight bills.
• Investigate and respond to billing issues/inquiries.
• Identify, submit, track, and resolve audit issues by requesting and securing refunds for late, Saturday delivery/pickup, residential and address correction charges via email or thru calls
• Downloads weekly invoices from different client codes
• Review and answer correspondence related to potential audit findings, including carrier interface and day-to-day customer service.
• Maintain weekly processing calendar and written instructions for assigned clients.
• Provide backup support as designated by management.

Non-Parcel Freight Specialist

• Enters charge level data and then performs basic audit functions utilizing custom-built rating engines to determine the billing accuracy of transportation invoices.
• Audit support’s main focus will be to support the account manager on day-to-day invoice audit-related processing.
• Checking and identifying all inconsistencies with all the rates used for freight and accessorial
• Preparing reports and communicating to clients/carriers about the disputes/audit findings and resolving them as soon as possible
• Ensuring all the billings/invoices are 100% accurate

Job Requirements

• Minimum 3 years of relevant working experience in logistics, freight, or transportation management.
• Keen interest in logistics management work.
• IT Proficiency in office applications such as Microsoft.
• Excellent interpersonal, written, and verbal communication skills, and ability to work independently and closely with internal and external parties.
• Those who can start soon would be an advantage.
• Able to start as soon as possible.

Perks

• Full-time position with a competitive package.
• Permanent Work From Home
• Direct Hiring
• Company-issued Equipment/Laptop.
• Medical coverage for employees. Maxicare 200K MBL
• Complete Government Remittances
• SL & VL credits with SL conversion.
• Agile & fluid environment.
• Night Differential 10%