Website Hammerulo Data Corporation
Work from Home
Are you ready to join one of the fastest-growing established IT Services companies in the Philippines? We’re searching for an enthusiastic and skilled Freight Claims Specialist.
Freight Claims Specialist
- Responsible for the daily execution of filing, reconciliation, and closure of all freight claims toward judicious resolution through effective and timely communication with all relevant parties during a claim’s lifecycle.
- Handles freight claims disputes, investigation and settling claims in accordance with the carrier liability rules, regulations, and contracts via calls and emails.
- Provide claim payment details to management.
- Creates claims invoices in accordance with the client’s specification
- Coordinate with various departments on handling unique customer requirements involving insurance, shipping, and billing and liability issues
- Produce claims reports as requested
- Support leadership by identifying potential problems, working toward solutions, and accepting added duties and or responsibilities as needed.
- Handle an inbound and outbound calls.
Job Requirements
- ·Minimum 3 years of relevant working experience in logistics, freight, or transportation management.
- With experience in a call center or customer support role for logistics
- Strong active listening skills and verbal communication
- Adept at problem-solving and conflict resolution
- Keen interest in logistics management work.
- IT Proficiency in office applications such as Microsoft.
- Excellent interpersonal, written, and verbal communication skills, and ability to work independently and closely with internal and external parties.
- Those who can start soon would be an advantage.
- Able to start as soon as possible.
Perks
- Full-time position with a competitive package.
- Permanent Work From Home
- Direct Hiring
- Company-issued Equipment/Laptop.
- Medical coverage 250K MBL Plus 1 Dependent
- Complete Government Remittances
- SL & VL credits with SL conversion.
- Agile & fluid environment.
- Night Differential 10%